The Be Your Best programme was created by the President of Gordon Training International (GTI), Linda Adams, and is based on Dr Thomas Gordon's world- renowned human relationships model referred to as the "Gordon Model".

The Gordon Model was developed by award-winning psychologist and three- time Nobel Peace Prize Nominee, Dr. Thomas Gordon. This model exposes employees to effective relationship building skills, communication skills and conflict resolution methods that provide a framework for people to model and influence effective relationships.

The programme offers invaluable skills to become more assertive and take responsibility for their personal and professional life. The courses were first introduced in 1962 and are available in 53 countries around the world.

Employees will learn how to resolve conflict in the workplace by:

• Becoming aware of their important needs, feelings and goals

• Expressing ideas, feelings, and needs in a clear and non-blameful way • Overcoming fear and anxiety

• Handling values differences to keep relationships from deteriorating